Monday, January 26, 2009

Email to

Hopefully this very diplomatic letter that I wrote about 20 minutes ago (with the assistance of several plastic cup-fulls of red wine) will clear things right up, and I can go back to my usual business of reviewing the shit out of movies.


I wrote a review for Underworld: Rise of the Lycans. Many people liked my review and voted it "helpful," but for some reason it was deleted. 
I also noticed that my reviews for Hotel for Dogs and Seven Pounds were also deleted.
To my knowledge, I did not break any of the guidelines that IMDB sets forth for reviews. I have not used any profanity, or revealed spoilers without warning. 

I would like to know why my reviews were deleted, and is there any way to have this decision reversed and future deletions avoided in the future?  

Tom Thayer

UPDATE: IMDb's Response:


Thank you for your message concerning the user comments system. 

Please note that all comments must conform to the guidelines as described at: 

We have examined the comment(s) which have been deleted and stand by our decision to remove them from the site. We recommend you read the guidelines again.

The IMDb Help Desk

As you can see, this is a really shitty response. I told them that I read their guidelines, but didn't see what I did wrong. How is referring me back to the guidelines in any way helpful?

IMDb's guidelines say don't include:
  • Profanity, obscenities, or spiteful remarks.
  • Time-sensitive material (i.e., promotional tours, seminars, lectures, etc.).
  • Single-word reviews. We want to know why you liked or disliked the title.
  • Avoid unannounced spoilers! Please don't reveal crucial plot elements. If you include a spoiler without warning readers in advance your name will be added to a blacklist and, subsequently, all your comments will be discarded automatically. To label a spoiler make sure you check the 'contains spoilers' checkbox.
  • Phone numbers, mail addresses, URLs.
  • Availability, price, or ordering/shipping information.
  • Writing in ALL-CAPS! Writing sentences in all-uppercase characters is considered "SHOUTING" and must be avoided.
Okay, so I broke the URL rule. I see people doing that all over the place on IMDb, so I assumed it was an acceptable rule to break. This is where it would be helpful to get an actual response to my question.

1 comment:

Sean Catlett said...